FAQs

The renewal window usually opens in March of the current season.

The deadline to renew your membership(s) for the following season is usually in April of the current season.

Please note, if you miss the deadline, you will not be entitled to retain your current seat(s) for the next season. 

The easiest way to renew your membership(s) is via a unique renewal link which will take you to your personalised online renewals presentation. This link will be sent to you by email when the renewal window opens.

These funds will be available to withdraw once renewals have closed. More information will be availalble after this time.

If you don't renew your Membership(s) by the deadline your seats will automatically be allocated to Deposit Holders or members of the Platinum Membership Waiting List.

If you miss the deadline, you will not be entitled to retain your current seats for the following season.

You will be able to make an Additional Seat request or apply for Seasonal Dining as you renew your current memberships via your personalised online presentation.

For any other change requests, please get in touch with your Account Manager directly or you can call our Platinum Memberships Team on 0345 262 0001 (option 1) - or +44 (0)20 7619 5005 from outside the UK - or email platinum@arsenal.co.uk.

You can apply for finance as you renew your Membership(s). Upon completion of your application, we will process your Membership Renewal.

If your application for finance is rejected we will contact you to arrange an alternative method of payment.

Credit is offered subject to status to UK residents aged 18 and over. Please note finance is not available to our corporate members, but can be applied for on a personal basis.

No, from Season 2023/24 entry into Emirates Stadium, including Club Level, will be via digital pass only.

Please do not bring your physical membership card to get into the stadium, as you will now scan in with your digital pass on your mobile device.

More information about how to download and use your digital pass is available on arsenal.com.

Please get in touch with your Account Manager to outline your reasons for not renewing.

Alternatively, you can contact our Platinum Memberships Team on 0345 262 0001 - or +44 (0)20 7619 5005 from outside the UK - or email platinum@arsenal.co.uk.