After completing comprehensive user testing of the Cashback service we have now conducted and completed a trial period in readiness for a full launch for next season. This service can be used by Platinum Members to withdraw the proceeds of successful seats sold via Ticket Exchange and deposited into their bank.

This service is now available to Platinum Members who have outstanding funds in their account from the 2015/16 season and have up until 11am on Friday 3rd June 2016 to log in and complete their withdrawal request.

Platinum Members who successfully requested a withdrawal should allow up to a minimum of 10 working days to receive their funds after the above advertised window has closed.